There is no doubt that the Civil Service and sclerotic government agencies which affect key areas of our everyday life are in desperate need of urgent, radical reform.
Their performance during lockdown was little better than atrocious. And with Covid restrictions lifted, it remains abject.
Seemingly institutional indolence at the DVLA has led to waits of up to three months for a driving licence, infuriating motorists and worsening HGV driver shortages.
Holidays are being ruined by long delays…
