Mobile phone and broadband firms including O2 and EE ‘used a 2014 loophole to ramp up contract prices’ to almost double the rate of inflation as millions of Brits face a cost-of-living squeeze
- Mobile phone & broadband providers have used gap in the rules to push up bills
- Customers can leave contract without penalty if they suffer ‘material detriment’
- The phrase was widely understood to refer to any sort of price increases
- An apparent oversight meant it was never properly defined in…
