Undercover at busy GP chain where some days NO doctors are available


An undercover BBC investigation has shone a light into the ‘unbelievable’ workings at Britain’s biggest chain of GP practices.

Operose Health, which runs 70 NHS surgeries across England, is accused of hiring cut-price staff to replace doctors.

A BBC reporter, who worked as a receptionist at a practice in London, was told the company hired ‘cheaper’ physician associates.

The probe revealed no doctors, or their cheaper alternatives, were available to see patients on some days, which meant the…



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