A disgruntled Ryanair steward has stunned passengers by laying into his bosses during an extraordinary mid-flight announcement.
Video shows the exasperated staff member lashing out at the budget airline over the tannoy while on a flight from Spain to Manchester.
The footage, filmed by a passenger, shows the staff member apologetically informing holidaymakers how they can make a complaint against the company.
But his announcement takes a twist when he claims bosses ‘don’t listen to their staff’.
