‘No excuses, you deserve better’: Read the grovelling apology email the Young Rich Lister CEO of one of Australia’s most popular start-ups sent customers over ‘unacceptable’ service
- Dany Milham, 31, who is worth $150 million, apologised to Milkrun customers
- The CEO said his firm’s customers had faced ‘unacceptable decline’ in service
- However, he also insisted Milkrun had changed ‘the way Aussies get groceries’
