Santander and NatWest write to millions of customers over cost of living fears this winter


Santander has contacted more than a million customers who may be at risk of falling behind with bills as the cost-of-living squeeze bites.

The High Street bank’s highly unusual move is in response to a worsening economic outlook and a cost of living crisis that has left many households struggling to make ends meet.

Lenders are concerned they could be on the hook for billions of pounds in loan losses if cash-strapped borrowers cannot afford to repay debts.

Last week the Bank of England warned…



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